Program Assistant

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Program Assistant

Website SEAMAAC, Inc.




DEPARTMENT:                  Health & Social Services Department

REPORTS TO:                     Health & Social Services Director

JOB SCHEDULE:                Full Time




SEAMAAC welcomes applications for the position of Program Assistant. SEAMAAC is a nonprofit organization in South Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.”



SEAMAAC’s Health & Social Services (HSS) Department provides a variety of community education and social service programs for immigrants and refugees in Philadelphia.  The Program Assistant plays an important role in overall operations of the HSS Department. The Program Assistant will work closely with program leadership to achieve departmental goals. The Program Assistant will complete data entry and assist with program evaluation/reporting.  The Program Assistant will manage special projects such as materials donations and community events. The Program Assistant will provide onboarding support for new team members. The Program Assistant will complete administrative tasks such as purchase orders and inventory. The Program Assistant will screen incoming referrals and phone calls, and provide coverage for team members as needed.


LOCATION: This position is based in the Hansjörg Wyss Wellness Center in South Philadephia. This is a hybrid role, with some in-person work required.



  • Bachelor’s degree in sociology, social work, or related field is preferred
  • Minimum two years of related nonprofit experience
  • Lived experience or work experience with AAPI communities and/or immigrant/refugee communities
  • Bilingual/multilingual skills are preferred. Priority languages include but are not limited to Arabic, French, Spanish, Khmer, Pashto, Vietnamese, Indonesian, Mandarin, and Cantonese



  • Assist team members with technology needs, administrative needs, and onboarding
  • Screen incoming phone calls and referrals; exercise discretion and support
  • Assist with data collection, evaluation, and reporting
  • Contribute to program events, group activities, and classes as needed
  • Process funding requests, purchase orders, and inventory
  • Participate in the development and updating of department policies, procedures and systems
  • Coordinate special projects such as materials donations and special events
  • Provide staff coverage for direct services and group programming as needed
  • Attend supervision meetings, team meetings, partner meetings, and trainings
  • Actively participate in a minimum of 5 organizational-wide events per year
  • Other assignments including translation/interpretation as assigned



  • Passion for working with low-income immigrant and refugee communities
  • Superior digital literacy skills
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Understanding of, and commitment to, SEAMAAC’s principles, concerns, and considerations in regard to issues of race, class, nationality, religion, age, gender and sexual orientation, and disabilities
  • Knowledgeable about issues facing immigrant/refugee communities in particular and other economically, politically and socially marginalized communities in general
  • Ability to manage time, maintain appropriate boundaries, and prioritize tasks
  • Ability to work easily with diverse staff and diverse communities
  • Ability to work independently and in teams
  • Ability to accurately represent SEAMAAC to clients and partner organizations
  • High ethical standards, integrity, and adherence to client and staff confidentiality




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position is a hybrid role with some in-person work and some remote work required.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.



Applicants must undergo criminal, child abuse and health background checks. A job offer is contingent upon being fully vaccinated for COVID-19 and providing proof of vaccination before start date.



This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Functions may be assigned, and management retains the right to add or change the duties at any time.


Hours and Salary:

Hours: Primarily normal business hours (9am-5pm), with occasional evening and weekend assignments.

Salary & Benefits: $38,000-$40,000. Paid health insurance, vacation leave, holidays, sick leave, and personal leave.


SEAMAAC is an Equal Opportunity Employer. BIPOC candidates are encouraged to apply.


Interested applicants should submit a detailed cover letter and resume to [email protected].

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