Immigrant Family Wellness Case Manager

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Immigrant Family Wellness Case Manager

Website SEAMAAC, Inc.

JOB TITLE: Immigrant Family Wellness Case Manager

DEPARTMENT: Health & Social Services

REPORTS TO: Community Resources Coordinator

JOB SCHEDULE: 40 hours/week




SEAMAAC welcomes applications for the position of Immigrant Family Wellness Case Manager.

SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.”



The Immigrant Family Wellness Case Manager will support SEAMAAC’s family-based services for Asian American and Pacific Islanders (AAPIs) and other immigrant families. The Immigrant Family Wellness Case Manager will provide case management, data collection, and support to three programs:

a) Safe Families Program (domestic violence)

b) Community Resources

c) Health Access

This position is a hybrid role, with some in-person work and some remote work. In-person work will take place at the Hansjörg Wyss Wellness Center, 1902 S. 8th St., Philadelphia.


Primary Duties/Responsibilities:

· Provide case management to immigrant clients. Provide resources for basic needs, health access, safety planning, housing, public benefits, family support, employment, education, and other needs

· Conduct case management intakes and initial screenings of new clients

· Using electronic databases, complete timely and accurate data collection including writing case notes and other documentation

· Provide emotional support to clients

· Assist with planning and facilitating group activities for AAPI domestic violence survivors and other survivors of trauma

· Actively participate in team meetings, interorganizational meetings, and staff trainings

· Actively participate in organization-wide events, a minimum of 5 times per calendar year

· Other duties may be assigned from time to time

**NOTE: All duties are subject to change, based on COVID-19 public health guidelines and potential changes in program funding.


Qualification Requirements:

· AAPI applicants are strongly encouraged to apply

· Bilingual skills are preferred. Priority languages include Lao, Vietnamese, Nepali, Indonesian, Mandarin, Cantonese, Khmer, French, Burmese, Rohingya, Karen, Arabic, Hindi, and Spanish.

· Bachelor’s degree required

· Minimum one year of case management experience required

· Experience working with domestic violence survivors preferred



The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Passion for supporting AAPI communities and other immigrant communities

· Passion for supporting immigrant survivors of domestic violence and other forms of trauma

· Excellent digital skills including Office Suite, Google Suite, electronic databases, and more

· Excellent communication skills, both oral and written

· Excellent active listening skills and emotional intelligence

· Ability to address sensitive topics in a culturally and linguistically competent manner

· Ability to manage time and prioritize tasks

· Ability to work with diverse staff and community members

· Understanding and sensitivity to issues of race, class, language, nationality, religion, age, gender, sexual orientation, and disability

· Ability to exercise high level of discretion, maintain confidentiality, and use sound judgment

· Ability to work independently as well as in teams

· Ability to accurately represent SEAMAAC when working with clients and partner organizations


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

· The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This position is a hybrid role with some in-person work and some remote work required. All duties are subject to change, depending on COVID-19 public health guidelines and/or program funding.


Special Requirements: Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job. A job offer is contingent upon being fully vaccinated for COVID-19 and providing proof of vaccination before start date.



This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities, and requirements. Other functions may be assigned, and management retains the right to add or change the duties at any time.


Salary and Benefits:

Hours: 40 hours/week during normal business hours, with occasional flex schedule to accommodate occasional evening assignments and weekend assignments.

Salary: $38,000-$41,000, depending on experience

Benefits: This position offers health insurance, paid holidays, vacation, personal days, and sick leave.


SEAMAAC is an Equal Opportunity Employer.

How to apply: Submit a detailed cover letter and resume to [email protected]

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