JOB TITLE: Digital Navigation Specialist
DEPARTMENT: Health & Social Services Dept
REPORTS TO: Adult Literacy & Access Coordinator
JOB SCHEDULE: Full-Time
EXEMPTION STATUS: Non-Exempt
SEAMAAC welcomes applications for the position of Digital Navigation Specialist.
SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.” SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity.
The Digital Navigation Specialist plays an important role in advancing digital equity in Philadelphia. The Specialist will conduct digital access outreach, phone support, and in-person support to low-income Philadelphians. This includes connecting families to “PHLConnectEd”, “Internet Essentials”, and other resources for free/low-cost internet, wi-fi, and digital devices. The Specialist will coordinate SEAMAAC’s Digital Navigation referral phone line. The Specialist also will train and manage project volunteers, distribute digital devices to clients, and maintain program data.
The requirements listed below are representative of skill and/or ability required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 20 pounds. While performing the canvassing portion of this job, the employee regularly is expected to be on their feet and/or walking. Specific vision abilities required by this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Necessary Special Requirements:
Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job.
This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Other functions may be assigned and management retains the right to add or change the duties at any time.
Salary and Benefits:
Hours: 40 hours/week during normal business hours, with occasional flex schedule to accommodate evening assignments and weekend assignments. Salary: $32,000-$35,000 depending on experience
Benefits: Health insurance, holidays, vacation leave, personal days, and paid sick leave.
SEAMAAC is an Equal Opportunity Employer
Applicants are required to submit a detailed cover letter stating qualifications, interest in SEAMAAC as an employer, and related experience to the position. A resume must be included. Applicants will not be considered without these required materials. The packet of materials can be sent to email@example.com.
To apply for this job email your details to firstname.lastname@example.org