JOB TITLE: Community Resources Coordinator

DEPARTMENT: Health & Social Services Department

REPORTS TO: Health & Social Services Director

JOB SCHEDULE: Full Time

EXEMPTION STATUS: Exempt

 

GENERAL DESCRIPTION:

SEAMAAC welcomes applications for the position of Community Resources Coordinator. SEAMAAC is a nonprofit organization in South Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.”

 

POSITION SUMMARY:  

The Community Resources Coordinator will oversee SEAMAAC’s immigrant family wellness and economic support services. The work will focus on  immigrants’ access to public benefits, health, housing, domestic violence support, employment, and other needs. The Coordinator will manage case management intake and community education programs. The Coordinator will conduct case management. The Coordinator will collaborate with other providers to build community partnerships. The Coordinator will work with SEAMAAC leadership on program development, reporting, and program evaluation. The Coordinator will assist with advocacy and coalition work.

 

LOCATION: This position is based in the Hansjörg Wyss Wellness Center in South Philadephia. This is a hybrid role, with some in-person work required.

 

Primary Responsibilities: 

• Provide initial screenings of client referrals and inquiries
• Coordinate and complete case management intake assessments
• Maintain a case management caseload; provide crisis intervention and emotional support as needed
• Develop partnerships with service providers, community groups, and health providers
• Complete case documentation, program reporting, and other data collection in a timely manner
• Facilitate community education presentations, trainings, and group activities
• Assist with program development and evaluation
• Participate in meetings and correspondence with program funders and partner organizations
• Conduct advocacy and systems-level work through involvement in coalitions
• Provide training and/or task supervision to staff, volunteers, and interns
• Provide interpretation/translation as needed
• Engage in a minimum of five (5) organization-wide events per year
• Other tasks as assigned

 

Qualification Requirements:

• MSW or related degree required.
• Experience working directly with low-income immigrants.
• Minimum 3 years of nonprofit experience.
• Multilingual/bilingual skills are highly desirable. Priority languages include but are not limited to Arabic, French, Spanish, Khmer, Lao, Vietnamese, and Indonesian and others.

 

Competencies:

• Passion for working with low-income immigrants and refugees.
• Commitment to the social determinants of health in low-income immigrant communities.
• Familiarity with public benefits programs and other community resources.
• Excellent digital skills.
• Excellent communication skills including writing skills and public speaking skills.
• Understanding of issues related to domestic violence, poverty, immigration, and trauma.
• Ability to maintain client confidentiality; ability to address sensitive topics in a culturally and linguistically competent manner with individuals and small groups.
• Crisis intervention skills.
• High emotional intelligence as defined by the ability to empathize, people skills, motivation, self-regulation, and self-awareness.
• Ability to manage time, maintain appropriate boundaries, and prioritize tasks.
• Ability to work with diverse staff; commitment to supporting collective team efforts.
• Sensitivity to intersectional issues of race, class, ethnicity, culture, immigration status, nationality, religion, age, gender, sexual orientation, and disability.
• Ability to work independently and in teams.
• Ability to accurately represent SEAMAAC to clients and partner organizations.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is a hybrid role with some in-person work and some remote work required.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

 

Necessary Special Requirements: Applicants must undergo criminal and child abuse background checks.  SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job. A job offer is contingent upon being fully vaccinated for COVID-19 and providing proof of vaccination before start date.

 

Comments:

This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Management retains the right to add or change the duties at any time. All duties are subject to change, depending on COVID-19 public health guidelines.

 

Salary and Benefits:

Hours:  40 hours/week. Hours are primarily during regular business hours, with occasional during evening and weekend assignments. Some occasional travel.

Salary: $48,000-$52,000

Benefits: Paid sick leave, holidays, vacation leave, personal days, health insurance, and all other benefits available for full-time employees.

 

SEAMAAC is an Equal Opportunity Employer.

 

Interested applicants should submit a detailed cover letter and resume to [email protected].