Bilingual Outreach Worker (Spanish-Speaking)

Civic Engagement Canvasser
July 20, 2022
Immigrant Family Wellness Case Manager
July 30, 2022

Bilingual Outreach Worker (Spanish-Speaking)

Website SEAMAAC, Inc.

JOB TITLE: Bilingual Outreach Worker (Spanish-speaking) 

DEPARTMENT: Health & Social Services Department 

REPORTS TO: Community & Family Wellness Coordinator 




SEAMAAC welcomes applications for the position of Bilingual Outreach Worker. SEAMAAC is a nonprofit organization in Philadelphia, with the mission “To support and serve immigrants and refugees and other politically, socially and economically marginalized communities as they seek to advance the condition of their lives in the United States.” SEAMAAC envisions a strong and unified society, where immigrants and refugees work alongside other Americans to build shared political, economic and social power. We envision a community where the contributions of each generation of Americans, whether Native to this land, immigrant, or brought against their will, are equally acknowledged, valued and embraced, and where all people live whole, healthy lives with joy and dignity. 


The Outreach Worker’s primary responsibilities are to provide: 1) community outreach about programs and services; 2) case management for individuals and families; and 3) community education and other group activities. This position focuses on SEAMAAC’s COVID-19 relief services, vaccination access, and case management including employment, naturalization, domestic violence, public benefits, digital navigation, and health/wellness. This currently is a hybrid position with some in-person work required. During the COVID-19 pandemic, all job duties are subject to change. 

Qualification Requirements: 

  • Strong connections within Southeast Philadelphia’s Spanish-speaking community networks Fluency in English and Spanish (both verbal and written). 
  • Minimum 1 year of social service experience. 
  • Bachelor’s degree is preferred. Minimum of a high school education if combined with extensive social service experience working with Southeast Philadelphia’s Spanish-speaking immigrant communities. 

Required Skills: 

  • Experience working with community health, case management, and/or social services Digital skills including online databases, Outlook, Excel, Word, and other platforms Skills in discussing sensitive topics with individuals and small groups 
  • Excellent communication skills, both oral and written 
  • Emotional intelligence and skills in responding to high stress situations 
  • Ability to work with diverse staff and community members 
  • Understanding and sensitivity to issues of race, class, nationality, religion, age, gender, sexual orientation, and disability 
  • Ability to handle a heavy workload, maintain confidentiality, and use sound judgment Ability to work independently and in groups 
  • Ability to accurately represent SEAMAAC in South Philadelphia’s Latinx communities Additional language skills are desirable but not required.


  • Provide case management services for clients and families 
  • Connect clients to resources such as legal aid, ESL, housing, school supports, and other needs Complete data entry, client intake, and case notes 
  • Conduct program-related outreach to Southeast Philadelphia’s Spanish-speaking community Plan and facilitate community events, virtual and in-person 
  • Attend supervision meetings, staff meetings and staff trainings 
  • Actively participate in organization-wide events, a minimum of 5 events per calendar year. Provide translation/interpretation 
  • Other duties may be assigned from time to time 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 
  • The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. 

Work Environment: 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. During COVID-19, all job duties are subject to change. 

Necessary Special Requirements: Applicants must undergo criminal, child abuse and health background checks. SEAMAAC will consider all applicants fairly and will review background check results to determine whether they affect the applicant’s suitability for the job. A job offer with SEAMAAC is contingent upon being fully vaccinated for COVID-19 and providing proof of this vaccination before your start date. 


This description is intended to describe the essential job functions. It is not an exhaustive list of all duties, responsibilities and requirements. Other functions may be assigned at any time. 

Salary and Benefits: 

Hours: 40 hours/week primarily during regular business hours, with occasional evenings or weekend assignments. 

Salary: $34,000-$36,000/year depending on experience 

Benefits: Paid sick leave, holiday pay, health insurance, paid vacation, and other benefits. SEAMAAC is an Equal Opportunity Employer. 

Interested applicants should submit a cover letter and resume to [email protected].

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